Promotion of an IBM & partner win over Microsoft -- specifically a Notes/Domino application....

TDS chose KUDOS, Frontline's open standards-based service management solution, to help manage post-sale customer service support. Using KUDOS will enable TDS to provide more efficient product installations and training, CRM capabilities for their office-based and field-based sales teams, plus full integration with their back-office systems for vital order, stock and delivery information. ...The KUDOS solution will make use of IBM Lotus Domino, Lotus Notes, Lotus Enterprise Integrator and IBM eServer* xSeries*. KUDOS will integrate with IBM WebSphere* Express and support Linux in the future.
Link:  Frontline Consultancy and IBM sign ISV Advantage win over Microsoft >

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