Joel Spolsky nails it on the head:

Ipswitch shouldn't be abandoning their existing market to chase after an elusive new market in which they're going head-on against Microsoft and IBM (Lotus Notes). They can't win that way.
It seems that Ipswitch decided to try to move from straight e-mail appliance territory into the collaboration market.  A market where IBM and Microsoft have 90% share.  Where Oracle has been trying (for whatever their reasons) for two years to get into the market and only garnered low single digit share.
[T]his is entirely a bad move for reasons that business school graduates should be able to figure out without understanding the technology at all.
(via Network World Compendium)

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