Ken Bisconti was in Oz the week before me... and spoke with Computerworld Australia.

Claiming there has been a shift away from Microsoft's offerings, Bisconti said IBM provides incentives such as discount pricing and has an entire program to encourage companies willing to rip and replace their e-mail infrastructure.
"Very few companies just look at e-mail versus e-mail, they look at entire collaboration capabilities from document sharing to IM and Web conferencing; Micrososft has never had a holistic approach to collaboration," he said.
"It doesn't just come down to price either but total cost of ownership (TCO) and the TCO for Lotus over Microsoft is significant at up to 50 per cent."
Link: Computerworld Australia: Big boys fight hard for e-mail territory >

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