Andrew Pollack: Finally picked a replacement phone

December 31 2007

As Andrew describes happiness with a new Samsung SCH-u740 from Verizon, he finds a "nice surprise"...

A nice surprise was Verizon's "Wireless Sync" service. They fully support Lotus Notes clients and Domino servers -- even asking during installation if I'm an iNotes user, the location of my ID file and personal address book, and the name of my Domino server. I was very impressed, as it installed and ran perfectly without a single problem in my Notes 8 client configuration. The set up even let me specify criteria on which inbox messages to trigger "push" synchronization on and which not.
Out of the box support for Notes/iNotes users...good to see more of this happening.

Link: Andrew Pollack: Finally picked a replacement phone >

Ed Brill | Highland Park, IL USA Category:  Toys  Add/View Comments [5]

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  1. 1  Bill Malchisky http://www.EffectiveSoftware.com | 12/31/2007 10:48:23 AM

    Good to know. As of late, the VZW phone offerings have underwhelmed me the past couple of years and thus, left me with a suboptimal solution. This phone seems worth researching further.

    On a related tangent, I know that VZW also offers Notes connectivity through their RIM (Blackberry) phones and looking for this with a few other phones too. Not nearly as robust and seems to be more IMAP/POP3 than anything else, but at least they are listing Notes as a supported product. Had a good Q&A session recently with a store manager about this topic and how VZW actually handles the Notes synchronization for these products.

    Happy Gnu Year, everyone! :)

  1. 2  Arthur Fontaine  | 1/1/2008 12:01:12 PM

    What's the data charge for this phone? I had a Blackberry for a couple years and found the $60/month excessive for what it got you... basic e-mail and d-e-a-d-s-l-o-w browsing.

    Currently I'm letting my VZW contracts expire based on their lousy customer service over the past 24-36 months (after being a happy customer since 1991). Unfortunately choices are few around here, as VZW's weak signal is the only one that works at all. Hoping AT&T or someone else steps up with investments in central MA.

    BTW Ed -- Regarding your DirecTV issues... I've found them to be pretty flexible when you mention the magic word "FIOS." Maybe there's an equivalent hammer in Chicagoland?

    Arthur

  1. 3  Ed Brill http://www.edbrill.com | 1/1/2008 12:29:48 PM

    @2 Re: DirecTV and FIOS -- I haven't blogged the DirecTV issue (only mentioned it on Facebook so far).... it comes down to that at the time I set up service here (in April/May 07), to get an HD receiver with DVR, you had to buy it. It was around $300. Now, I have a problem with it -- the HDMI out doesn't work, and may never have -- but they say it is no longer under warranty, and that if they replace it, they will convert me to a "lease" and extend service commitment 24 months. They also want the box I bought back, or they will charge me $795. Makes no sense that I should have to extend service to get a box fixed <8 months after buying it, nor that I should have to send it back (I would move it to another TV where HDMI doesn't matter).

    As for using FIOS as a blunt instrument, it's not up and running in my community yet. AT&T has been busy installing it, putting in some super-ugly substations all over town...but we're not there yet.

    We now return you to your regularly scheduled discussion about Verizon data services.

  1. 4  Kevin S.  | 1/2/2008 10:23:21 AM

    I have had the i760 for two months now, and it is a full SmartPhone running on the VZW network.

    The browsing speed (with medium to strong signal) is pretty good; for my $40 (unlimited web access) per month, I can also use it as a tethered laptop broadband modem (instead of having to utilize a hack, as with Blackberry.)

    Messaging speed is just as fast as my Blackberry (I have both devices on my person) without the need for a BES. Unfortunately, the security tweaks to make my security officer happy only happen on Exchange 2007 SP1.

    I converted from AT&T / Cingular, since my experience with their customer service was fair at best. I walked into a store to get a new smartphone, and the CSR was clueless. He knew which phones were classified as such (slim pickings; running Windows Mobile 5) and I was unimpressed. I also looked at the iPhone at an Apple store, but the CSR there was just as useless when asking simple technical questions (Does it do SMTP? - yes it does.)

    Been with VZW for two months now, and I have had very good reception - better than with Cingular. Customer service has been flaky, so I now go back to the store to do my in-person transactions.

  1. 5  Henry Ferlauto http://www.geniusinside.com | 1/2/2008 11:56:12 AM

    Nice to see Nokia's investment in Intellisync show some benefit to the Notes community. One can only hope any phone using Intellisync has this out-of-the-box usability.