Since I know by the time I get up in the morning, a hundred people or more will have clicked through on Bob's entry on PlanetLotus...

Image:BOB BAEHR YOU HAVE MAIL, I’M ALWAYS HERE TO HELP AND YOU HAVE MY E-MAIL ADDRESS

I've just tried to leave a comment on Bob's site, but when I hit "send" I was prompted for a username/password.  Thus, since I can't wave the "hi, over here, this stuff's my job" flag on the blog entry, this seems like a reasonable way to let PlanetLotus readers know that IBM cares.  Obviously, I've already e-mailed Bob as well.

And if you ever find yourself in a similar situation, e-mail/call/ping/tweet me.  This stuff's my job, you know?

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