Central Desktop is a software vendor with a wiki-based collaboration product for sale.  On their corporate blog, they've recently written two pieces -- one about what e-mail is good for, another about "the bad in email".  Both have been sent to me by IBMers and others (thanks, Bill), but I've debated whether they're worth paying attention to.

For one, the author(s?) appear to lack understanding of some of the core technologies in various e-mail products (not just Lotus Notes) that are available today.  This lack of insight has garnered several biting comments, and leads me to wonder whether this "corporate blogging" is helping Central Desktop's cred...

Some of their points, though, I agree with.  In the discussion with the Detroit Notes Professionals yesterday, while talking about Activities in "Hannover", the notion of how e-mail is diminishing in effectiveness as a productivity tool came up again.  The Central Desktop blog talks about e-mail as "siloed" and having "walled gardens".  The problems with e-mail in terms of organizational productivity are really that

1) E-mail is individual -- An e-mail user controls what information they do or don't have, and a lot of an organization's best knowledge is tied up in individual mailboxes

2) E-mail puts the responsibility to communicate in the hands of others -- I have to wait for someone to send me an e-mail in order to get information or take action.

So while the Central Desktop people assert some baseless things like

While the idea of using Digital Keys/Signatures sounds neat, it is not practical. Outside of fictional characters in Cryptonomicon, I'm not aware of anyone else using encrypted email and digital signatures.
the thought is still on the mark.  Of course, Notes users have had the capabilities described for many years...and are using the one best product in the market that provides both the e-mail side, the collaboration side, and has the roadmap to even more productivity and innovation in the future.

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