Computerworld has a pretty extensive writeup on all the major instant messaging technology in the market.  Very favorable comments about Lotus Sametime 7.5...

Lotus Sametime 7.5, which is just being shipped this quarter, offers what may be the most flexible IM environment available today. Not only does the system run on Windows platforms, it can run on Mac and Linux-powered desktops, and its server software can run on Windows, AIX and IBM System i servers. You would expect it to run in a IBM/Lotus Notes-oriented office software environment, but Sametime can also operate in a Microsoft Office-oriented environment including full integration with Outlook and Active Directory....

IBM makes clear that it views IM and its presence technology as the hub of a new direction in corporate collaboration and communications, and has added flexibility as well as functionality to Sametime as a result. According to Lotus general manager Michael Rhodin, "Customers can take advantage of a unified approach to communications that can be easily extended based on open standards, which puts customers in charge of their collaborative environment."

Rhodin is referring to a number of important things in that statement, but the key is IBM's use of the Java-based Eclipse platform for developing extensions. Corporate customers can develop their own collaboration extensions, so can third parties, and IBM has added its own.
Link: Computerworld: Instant messaging and the security pro >

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