Remember the whole Comcast blocking Lotus Notes thing?  A couple of years ago, Kevin Kanarski and other Lotus customers reported that there was something going on where they couldn't use Lotus Notes via Comcast broadband connections in the US.  It took a while, but once I got involved and to the right person, Comcast indicated the issue with Notes, whatever it was, was resolved.

I hadn't thought much about this recently (and I've recently switched away from Comcast broadband myself), but one of my google alerts today lead me to a proposed settlement of a class action lawsuit against Comcast, which says:

The claim verifies that you are a current or former Comcast High-Speed Internet service account holder who is eligible to make a claim because you either:

Used or attempted to use Comcast service to use the Ares, BitTorrent, eDonkey, FastTrack or Gnutella P2P protocols any time from April 1, 2006 to December 31, 2008 and were unable to share files or have reason to believe that the speed at which files were shared was impaired; and/or

Attempted but were unable to use Comcast service to use Lotus Notes to send emails any time from March 26, 2007 to October 3, 2007.
I find this fascinating, because honestly I'm amazed that it got to a proposed settlement without me hearing from someone's lawyers.  It's also interesting because it shows that, well, they might not be admitting wrongdoing, but for a period of six months, Comcast customers using Lotus Notes were affected -- and oh, not any other similar product.  Unintended consequences, I guess, but ouch.

Anyway, the proposed settlement has US$16 million in funding; it seems some of those Notes customers affected should probably file claims.  Update: Thanks to Roy Rumaner for pointing out that the maximum individual settlement is US$16...ah, American class-action lawsuits, the lawyers are usually the ones to benefit the most.  At any rate, the link to submit a claim says "Submit a Claim Online is under construction" (I went there because, well, I was a Comcast customer using Lotus Notes at the time...).  The printed form says it will be available after January 4, 2010).

Maybe, in a twist of irony, we should offer to build them a Notes application to manage the claims.

Post a Comment