Nice win over the wire this morning...

IBM announced today that it has signed an agreement with Singapore Airlines to empower the airline's geographically distributed workforce to collaborate and communicate more effectively.   The airline will adopt IBM's social and collaboration software on mobile devices to better integrate and drive innovation across its global workforce serving 62 major cities in 34 countries.

After a comprehensive total cost of ownership study that evaluated the merits of IBM Lotus software versus the competition, Singapore Airlines decided to expand its collaboration initiatives with IBM software.

As part of the new undertaking, Singapore Airlines will upgrade to the latest version of Lotus Notes Domino 8.5 by the end of 2010, and will further enhance its collaboration, knowledge management and mobility using IBM social software.  
Singapore Airlines is also deploying other Lotus collaboration software as part of this project.  That includes Connections, Quickr, and Lotus Notes Traveler.

With the 8.5.x release now having been in market for 21 months, we are seeing adoption in the 65% range based on downloads, support calls, and tracking studies.  Obviously some customers have upgraded only portions of their environment, but it's great news when even the biggest customers are making investments in the current and future roadmap.

Link: Singapore Airlines Strengthens Global Communications with IBM Software >

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