I like these kinds of case studies -- easy upgrade to Notes/Domino 8.5.1, plus implementation of Sametime, Quickr, and Lotus Symphony:

Working with IBM Business Partner Pixelixir, TVH updated its Lotus infrastructure, which is hosted on two servers--one located in Belgium and one located in the United States--to version 8.5.1. The upgraded IBM Lotus Domino Enterprise Server, IBM Lotus Notes and IBM Lotus iNotes software functions as the company's mailing, calendaring, contacts, and application platform. To enhance collaboration, Pixelixir helped TVH implement IBM Lotus Quickr software. Lotus Quickr allows users to work together in team rooms, enabling easy document and information sharing. Lotus Sametime Entry messaging software replaced the company's outdated ticketing system and provides users with presence and location awareness. Lotus Symphony productivity software replaced TVH's legacy Microsoft Office suite, driving cost savings by reducing dependence on Microsoft Office licenses.
Link: ibm.com: TVH increases productivity, collaboration and integration with IBM Lotus software >

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