InfoWorld's Oliver Rist takes a look at how Microsoft's delays ultimately impact the customer..mentioning Vista, Expressions, Visual Studio, and Exchange:

The problem is that Redmond is dictating a 64-bit-only future for pretty much all of its back-server products once Longhorn sees daylight. I'm fine with that -- it's the natural evolution of server-side computing, so they might as well develop toward it and cut down on complexity. Besides, most folks lease their servers nowadays, so we're swapping out once every three years anyway -- it works out.

That is, it works out provided Longhorn ships on time. But it won't. Vista has already been pushed back and Longhorn will undoubtedly get pushed right along with it. Yet for some reason, back-end products such as Exchange 2007 are still shipping on time -- that'll be around November for Exchange 2007.

That means a 64-bit-only version of Exchange will be delivered several months before Longhorn. And this means anyone trying to run the thing as soon as it comes out will need to run it on Windows Server 2003 x64 -- until Longhorn comes out, at which point Microsoft will strongly suggest that you upgrade the OS.

See, that's just blatant disregard for your customer.
As if that is a new behavior for the mentioned software vendor...

but then Oliver blows it by saying
Of course, the fix is easy: We just won't buy it until Longhorn sees daylight.
Well, actually, the fix is easier -- don't buy it, ever, and switch [back?] to a vendor who respects your need to have predictable, non-destructive, in-place upgrade as part of your IT architecture.

As an aside, is he accurate when he says that "most folks lease their servers nowadays"?

Link: InfoWorld: Microsoft's delays cause more than just frowns >  (Thanks, Steve)

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