Prescient insights from Redmonk's James Governor:

"Good enough" -- used to be a pejorative at IBM. "Good enough" is what those upstart competitors offered customers, upsetting finely honed pricing and sales models for feature-rich systems and software products. Generally IBM products suffer from an excess of features, rather than a lack. I often joke that IBM never met a feature request it didn't like.

So what about Lotus? Two major new Lotus strategies are now about good enough...

So Lotus is now going to market with good enough messaging, where IBM explicitly admits in some cases that Google has more functionality. That's a big change. A change that should benefit enterprise customers: overprovisioning software, and paying through the nose for it, has been the story of the industry, well, forever. Open source turned the dial; IBM learned an awful lot about good enough from Linux. SaaS turned the dial again. And now IBM is starting to explicitly play the good enough game.
I have felt for a long time that there is a segmentation that can be done in most organizations to offer different classes of service to different types of users.  Every other industry does it.  IT is finally headed in that direction as well.

Link: James Governor's Monkchips: Lotus Knows: IBM Strategy is "Good Enough" >

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