This is a useful improvement: a single page that is part of the Notes/Domino section of ibm.com (www.ibm.com/software/lotus/notes or www.lotus.com/notes for old-school) that highlights key recent customer stories around the use of Lotus Notes and Domino.  Sorted by industry, each features a pull quote from one of the stories highlighted within.

Access the Lotus Notes and Domino customer success stories directly here, or find the link in the left-hand navigator throughout the product pages.


Image:New Notes/Domino customer success stories page on ibm.com

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  1. 1  Erik Brooks  |

    Cool! Loving the small business bit, also.

    But where's the mention of apps?

  1. 2  Neil Wainwright http://www.nexonia.com |

    Hi Ed. The stories are about saving money (always a good thing), but what about the sizzle? Great UI, phenomenal productivity, etc.? Very few people get passionate about cost savings (yes, I know some do!), but it'd be great if people could get to the passion level they felt about ND 3.0 back in the early days. Back then, the UI was great given the UIs of the time, plus what could be accomplished was amazing relative to the other tools at the time. I know it's a multi-year effort, but I look forward to that day. :)

    ...Neil

    P.S. One final note...make it easy to be able to do the cool things...not everyone is a JS/Java/Ajax expert. Google is trying to do that with their simple Android dev tools, but I'm sure they have to go a lot further to be useful.

  1. 3  Brett H  |

    This looks great Ed!

    Where can I find the press release? Is there an article on an industry/pundit web site promoting it? Is there a comparison spot on a popular non-Lotus blog or an ad somewhere in CIO.com (or similar) pointing to it?

    If no one else outside the yellow bubble will see it, then this is just preaching to the choir again...

  1. 4  Rolf Kremer http://www.r-k.de |

    Nice idea. Some remarks from me: The first page looks great. But, if I click on a link, I get a search result page with several text links. These are the customer stories. The search result and story pages have a 'technical layout'. I think it is nothing for a non-technical reader. I think some more pictures, not so much texts on the search result pages and a user-friendly layout would be better. (Why I get a search result page, since I have clicked on a link?) The newest story should be the first in the list. The pdf files have different layouts. Finally, nice idea, but the implementation is not so successful.

  1. 5  Darren Duke http://blog.darrenduke.net |

    2 out of 7 are my customers....everyone should use me ;)

    Or maybe that would be all 7 use Domino.....so everyone should use Domino.

    I think the latter is less egotistical on my part.

  1. 6  Jimmy Riddle  |

    What is the purpose of the font changes between different sections?

    { Link }

    Also adn is not a word!

    BTW - All three are like this. Random changes in font and text sizes between sections.

    @4 I agree the search page that comes up is bizarre! I didn't search - I clicked on a link so give me a proper page.

  1. 7  Ed Brill http://www.edbrill.com |

    @3 I know this is a theme for you but this is not how marketing works here, or at most other companies. A press release for a new web page? Talks to wrong audience to capture attention. The most important thing we can do is optimize for search engines and push it out to IBM sales so they know they are carrying the flag for a winner. I don't think this is any more buried than { Link }

  1. 8  Mark T Hughes http://hughesconnect.com |

    @Ed, maybe @3 should have asked where he could find those items he asked about for the individual successes, not the whole page listing.

    Does IBM/ Lotus plan on promoting these case studies to news organizations or bloggers when they are written and posted? Is there a stream one can subscribe to new case studies to point customers to as they become available?

  1. 9  Mark T Hughes http://hughesconnect.com |

    As an example do a google news search for sharepoint, then do one for Lotus Notes.

    In the SharePoint results you will see lots of press about wins successes and deployments, in all kinds of press types from tv, to cnet, to local news.

    For Lotus Notes you mostly see migration stories. It would be nice if the newswire and maybe a few others would have the successes listed to off-set those entries and put them in perspective.

  1. 10  Ed Brill http://www.edbrill.com |

    @8 Yes, LotusUserGroup.org highlights these to a much broader audience, for example, and we also publish them in some of the IBM newsletters.

    @9 yes I get it. We're working on some stuff there.

  1. 11  Werner Motzet  |

    Good idea, I have two questions

    1st: wy are so much old (oder then 3 years) storries there:

    Telecomunications - 6 stories

    2 x 2008, 3 x 2009, 1 x 2010

    Travel & Transportation - 10 stories

    4 x 2008, 4 x 2009, 2 x 2010

    Industrial products - 14 stories

    1 x 2006, 1 x 2007, 8 x 2008, 3 x 2009, 1 x 2010

    Goverment - 28 stories

    1 x 2005, 1 x 2006, 5 x 2007, 9 x 2008, 8 x 2009, 4 x 2010

    Wholesale distribution & services - 12 stories

    4 x 2007, 3x 2008, 3 x 2009, 2 x 2010

    Insurance 15 stories

    1 x 2003, 1 x 2006, 3 x 2007,1 x 2008, 8 x 2009, 1 x 2010

    Healthcare 27 stories

    1 x 2003, 4 x 2006, 1 x 2007, 5 x 2008, 11 x 2009, 6 x 2010

    2nd: how can we reoprt new success stories.

    Kind Regards Werner

  1. 12  Brett H  |

    @7 Yes Ed you are right it is a theme for me, I'm pretty tired of seeing Notes get beat up or just plain left out of press/blogs/news stories about corporate email.

    Customer success stories like these are great for marketing! Why not use them instead of burying them?

    I really like working with Notes, but if IBM keeps sitting on it's hands I'll be out of work in a few years!

  1. 13  Ed Brill http://www.edbrill.com |

    @11

    Partners can submit references here:

    https://www-304.ibm.com/partnerworld/wps/servlet/ContentHandler/LLIE-6LLRTM

    Clients can talk to your IBM rep to become a reference.

    As for the age, it does take time to develop customer case studies. We have many newer references but it takes a few more months of iteration to make them public.

  1. 14  peter b  |

    A bit of constructive criticism.

    The front page looks good, but go down one level and the design just makes me want to go to sleep / go elsewhere.

    Too much text in one page and it just looks old.

    I'm not a design expert, but can you make the second tier pages look like the top ?

  1. 15  GarryL  |

    @14 Would agree with that. Kinda goes from looking like some time has been spent on it to a more standardised ECM format.

  1. 16  Kevin Daly  |

    This is way off topic, but we would like to know if a Linux version of Designer & Admin is anywhere in the plans.

    We've successfully rolled out Linux Desktops with the Linux client, but the missing part is the Designer and Admin clients.

    We'd be a perfect success story for Linux/Notes if it weren't for this.

    Designer is Eclipse based so how hard would it be?

    Thanks in advance.