A couple of IBM social business-related announcements coming out of today's SugarCon in San Francisco. The first is SugarCRM announcing an acquisition:

SugarCRM, the world’s fastest growing customer relationship management (CRM) company, has acquired iExtensions CRM from iEnterprises, Inc. for an undisclosed sum.

For ten years iExtensions has been the leading CRM solution on the market for IBM Lotus Notes, and in 2010 was the winner of the Best in Lotusphere Showcase award. iExtensions CRM was built from the ground up on IBM Lotus collaborative technologies, and features a highly scalable and extremely configurable product architecture.

The newly acquired functionality adds enhanced support for IBM collaboration tools inside Sugar 6. The added features include native Notes support as well as Notes email and calendar plugins, and a connector to the IBM Domino product line. These added features to Sugar 6 create an industry-leading, complete collaboration suite inside the Sugar platform.
The second is integration between SugarCRM and IBM:
Available today, the new solutions include an integration between SugarCRM and IBM LotusLive, new connectors for IBM Cognos Business Intelligence Suite and IBM Websphere Cast Iron for SugarCRM integration platform. ...

Available today, SugarCRM for LotusLive places social business capabilities into the hands of SugarCRM users. By combining CRM and collaboration capabilities including Web conferencing and document sharing capabilities right inside the Sugar system, sales, marketing and support professionals can better engage with their prospects and customers thus shortening sales cycles and increasing customer satisfaction and loyalty. The integration can be leveraged by both SugarCRM and IBM LotusLive customers.
IBM's Sean Poulley will be speaking at the SugarCon conference a few hours from now. Good stuff.

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