Notes/Domino 6 TCO study now avaialble
March 24 2005
As Messaging Pipeline reported, Ferris Research has now published their Notes/Domino 6 TCO study, which was sponsored by IBM. Key findings:
- Notes/Domino 6 has resulted in an across-the-board 15% reduction in the total cost of ownership.
- The direct costs for Notes/Domino messaging are typically US$18 per user per month. This is in line with the market, while offering a lot more on the value end of the equation than any competitor.
- Ferris includes a number of interesting factors in examining TCO, including 'sneakernet' user-to-user support, training, and currency.
Post a Comment
- 2
Ed Brill www.edbrill.com | 3/24/2005 5:04:28 PM
it's not a COMPETITIVE study.
- 3
Tony S Lee www.peripheral.ca | 3/24/2005 6:55:52 PM
Well at least you're up front about it. It may or may not make the report more credible, but it makes you look more ethical.
- 4
Darren http://www.dadams.co.uk | 3/24/2005 7:14:59 PM
Organisations like Ferris have a reputation to maintain in order to sustain their business. Hands up who thinks they would put their name on a report they didn't believe to be factually correct.
If you look at the other recent Ferris report it states that "Organizations do not find the anti-spam features of Notes / Domino 6 very useful" and "Smart upgrade may be underutilized". Obviously we'd rather that the report glowed about these factors, but we have to stick by Ferris' findings and they will publish their valid conclusions.
- 5
Chris Whisonant http://cwhisonant.blogspot.com | 3/24/2005 8:59:06 PM
@4 - Regarding smart upgrade, while it may have some flaws/intricacies, I have utilized it. We rolled out Notes 6.0 manually (touching 300+ computers) and migrating their Outlook POP data to Notes. Last year I was able to utilize Smart Upgrade to upgrade nearly all of our 350 Notes clients to 6.5.x and have upgraded another 40% of those to 6.5.3 this year. That's saved over 2 full weeks of man hours just in front of a computer. Not to mention the possible drive time, etc... While it's not a LOT of money saved (<$2500 probably in man hours), it is significant in not having to manually upgrade them.
Now the decision of whether to keep pursuing 6.5.3 or wait for 6.5.4 and/or 7.0 this year.
- 6
Doug | 3/25/2005 11:22:58 AM
"Support for soft deletions ...reduces the need for administrators to restore a user’s inadvertently deleted data from backup tapes."
IMHO, That alone justifies the upgrade.
- 7
Chris Whisonant http://cwhisonant.blogspot.com | 3/25/2005 11:46:06 AM
@6 - Doug, I've seen some caveats to that (it may be a bug or just me...). We have had users delete something and need it restored AFTER our 48hour soft delete time. So, I restore the mail file from tape (to another location). After I open the mail file to find the doc that had been deleted, the Trash folder is cleared out (because the doc has been deleted for more than 48 hours...). It's a tricky process to restore a soft-deleted item from backup.
- 8
Mike Lazar | 3/25/2005 11:56:18 AM
Where I think the value of this comes in is that it shows what a typical in-house cost is for running Domino. I'd say about 1 out of 25 companies have any idea of what it really costs, and even fewer (1 of say, 75) have an accuarate measurement. This report can show companies all of the factors that must be used. It's a great piece of backing material to have if you are in the outtasking market.
- 9
Alan Lepofsky http://www.alanlepofsky.net | 3/25/2005 12:32:56 PM
As most of you know I'm a big advocate of "getting the most bang for your buck" (ROI) when using Domino. I hope customers watch the webcast I recorded last year, "Are you getting the most out of your Domino investment?" as a way of reminding (or educating) them on some features they should be using: { Link }
>> "TCO study, which was sponsored by IBM"
Do I have to state the obvious?