Ovum reviews the new MS Office Communicator.  Straightforward analysis of its capabilities, and thus useful reading for me from the competitive perspective.  More interesting was Ovum's "Big Picture":

While Microsoft will undoubtedly continue to play a leading role in the collaboration software world, it will suffer when compared with other players in this market, such as Oracle and IBM. Both of these organisations have simple coherent messages for the collaboration tools they deliver, even though the functionality is actually provided by multiple pieces of software underneath the covers in both cases.
Link: Ovum: Office Communicator - the next collaboration tool from Microsoft > (via Michael Sampson's Shared Spaces)

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