The Salvation Army is expanding deployment of their Notes-based help desk to its international operations...

Mark Calleran, The Salvation Army's chief information officer for the international headquarters says international compatibility was an important factor in the decision.

'We have 107,000 employees worldwide and it is therefore vital that we are using a solution that is keeping in line with IT best practice,' he said. 'As we have a Lotus Notes based system and our USA central office is currently using c.Support Domino, it was obvious that we would consider this system.'
Link: VNUnet.com: Salvation Army to upgrade helpdesk system >

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