A customer I had the privilege to visit during my August tour through Australia.  Interesting challenges of being in an academic environment and needing to support some who choose their own clients, some who just want browser apps, and some who want full, rich clients that offer more:

When Monash University's long-term chief information officer Alan McMeekin retires next month, he will be handing over a half-completed, prolonged staff email migration from Mozilla Thunderbird to Lotus Notes. ...

The new IT director will continue to migrate staff to Lotus Notes from the university's former client Thunderbird. The migration started 18 months ago, yet, until now, only 4500 out of 10,000 staff have been moved. Lotus Notes was chosen three years ago, according to IBM.

When queried on the long time scale for the migration, McMeekin said that he'd left it up to users when they wanted to migrate. "They're choosing a time that suits them," he said. Migrating emails and calendar from Thunderbird also took time, he said.
The conversion has picked up pace during the latter half of 2009 and the vision for the future is quite strong at Monash.

Link: ZDNet Australia: Monash dumping Thunderbird for Lotus Notes >

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  1. 1  Paul Hudson  |

    It's seems to be the case the most Uni's are splitting staff and student email provision. Providing richer functionality through Domino (or Exchange) for staff but migrating students from older Unix email to Google or Live@Edu (about a 4/1 ratio). But a number of University's in UK have already taken the next step, moving staff to cloud email. It's a challenge you need to face head on. In my opinion, it's an important market to be in. Do you have (worldwide) plans for pushing LotusLive to Uni's?

  1. 2  Albert Buendia http://www.slug.es |

    Same question than @1.

  1. 3  Peter Presnell  |

    I'm glad to see my old university is making the move.

  1. 4  Ed Brill http://www.edbrill.com |

    @1/2 it's a fair question, but remember that both Google and Microsoft have advertising engines attached to their email services and can monetize "free" student email in other ways. I'm not immune to this need but as usual can't say much publicly about future strategy efforts.

  1. 5  Gavin Bollard http://dominogavin.blogspot.com |

    Good news though with a former client like Thunderbird, it's obvious that Monash has been Open-Minded for quite a while.

    The only bit that's confusing is...

    When queried on the long time scale for the migration, McMeekin said that he'd left it up to users when they wanted to migrate. "They're choosing a time that suits them,"

    If we did that sort of thing in business, nobody would ever migrate.

  1. 6  Roberto  |

    Nice to see that others university also opt for Lotus. Wouldn't it be favorable, that the students, the potential ambassadors for future use of Lotus, are also migrated to Lotus instead of let them use Google?

  1. 7  John Scullen http://www.griffith.edu.au |

    Migration is a long hard slog in a university environment. It took us about 3 years to migrate 6500 staff accounts. We got more than half done in the first 12 months - the administrative environments are pretty straightforward but it's a different world in the academic areas. We got everyone over line with the exception of about 80 "conscientious religious objectors".

    Unless there is strong commitment and leadership (in this case from the IT Director and Vice Chancellor) standardisation is pretty much impossible in most university environments.

  1. 8  Bill Brown  |

    I've mentioned it before, and it bears repeating. Start students young by providing excellent pricing to the K-12 market. We are long time Lotus messaging customers (going back to cc:Mail), and we miss the simplicity and affordability of the old Total Campus Option licensing.


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